Can I check my Order History?

You can easily check your order history by going to "Account Management," then continue with "Past Orders," you will see all your past orders in the most complete detail - such as charges, shipping address, item description, etc.


Can I view past shipment invoices?

Yes, you can view your past shipment invoices by using the very similar way as the guide how to check order history above.


Can I see the order I just place?

By viewing your "Past Orders" in "Account Management" - you have not only just reviewed your recent purchase but all your complete Order History as well.


How can I know that my order successfully placed?

Currently, we are approved to deploying top-notch secure third party merchant checkout methods, such as: Google Checkout, Paypal. As soon as your order has been successfully charged by one of these reputed services, our system will simultaneously receive the successful message from them. As a result system will concurrently update your order to "3. Payment Received" status in the backend. Viewing your past orders, you can see any order with this status as an indication it has been successfully charged

Another common way to check is to log on your account at the service you choose to process checkout to see if the amount is charged.


How can I know if my order ship?

You can check your order status in "Past Orders" after sometimes. System will flag its status to "4. Shipped." right at the time it leaves "bay". Please check out our "Shipping - Return" policy on the left-handed menu for further detail.


How do I change my sign in and personal information?

You may change your personal/login information such as name, username, email address, etc. from "Account Management" -> "My Account". Simply change the information as indicated and click on "Update" button.

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